I was referred to West Loop Orthodontics (Dr. Arruda) by my dentist. It was last minute so I didn't know what to expect. To my surprise, the office was neat, clean, and updated! Dr. Arruda was great! First, I was late because I couldn't find the office. She was very patient and understanding and guided me right to the location. Second, I always have a million questions and concerns. Dr. Arruda answered each question (all 100 of them) without hesitation. Overall, it was an amazing experience and I will be returning.