• Meet Your Team: Olivia

    • October 2, 2019
    • 2 min. read
    • Office Happenings

    We’re incredibly proud of our hardworking team. This week, we’d like to introduce a new member of the team and share her story. Meet: Olivia, our new Orthodontic Assistant. Olivia is a crucial member of our team because she assists Dr. Arruda and Dr. Desai in certain procedures and prepares everything they need to put braces on, make adjustments, and anything in between! She’ll also make sure you’re relaxed and comfortable in the patient chair.

    Olivia was born in Monterey, California, and grew up in South Bend, Indiana. “What’s special about where I grew up is the humbling environment that prepared me for the challenges in the world.” She has lived in Chicago for six years. Some of her favorite things to do in the city include going to the neighborhood festivals or markets, cheering on the Sox, thrifting, and volunteering. Not to mention, we hear she makes a delicious baked mac and cheese. Yum!

    Olivia chose the orthodontic field because of her knowledge and love of the dental field. “I already loved the dental field, but nothing makes me happier than witnessing individuals feel excited about having their perfect smile. I wanted to be a part of that. It’s great to experience with the patients their final results and the excitement of the outcome.”

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Here’s How We’re Staying Safe

As you’ve probably heard from every news outlet, we’ve been experiencing a shortage of Personal Protective Equipment (PPE, such as masks and gloves) across the nation. We’ve been working to secure our PPE supply since March and have been extremely fortunate to attain the appropriate masks, face shields, garments, gloves, and more, to protect ourselves and the wellbeing of our patients.

In other words, this is our new getup:

Even with our newly increased coverage, we’re still scrubbing down, sanitizing, and switching between our gear as per the CDC and American Dental Association dental practice guidelines during the pandemic.

But, that’s not all. There’s been a little re-decorating done around the office:

And our staff has made some changes to their everyday routines, such as recording their temperature, checking for symptoms, maintaining a separate change of clothes for the clinic, and washing their hands immediately upon arrival.

We’ve been spreading word of our new office visit protocol through emails and social media. But, in case you missed it…

Here is what you should expect during your next visit:

        

       

If you’re currently receiving treatment and haven’t been scheduled for an appointment you missed during our closure, please reach out to us at info@wlortho.com or give us a call at 872.222.9567

With all that said, we’ve missed our patients and can’t wait to see how everyone’s smile has progressed during this time. Hope to (safely) see everybody soon!

Our New Safety Protocol

Wearing a mask is a given, but many locations have additional safety measures in place that are necessary to meet their establishment’s needs. Before coming in for your appointment, take a minute to check out the new safety protocol at the West Loop Ortho office:

 


Once you arrive, check-in to our virtual waiting room here:


doxy.me/westlooporthodontics

(passcode: 312)

 

 

Conquer Life: Resolutions

Spring is here, our environment is once again reborn, and the skies are teasing us with glimpses of sunny times ahead. With new beginnings just around the corner, the last piece to complete our picture perfect puzzle would be to say we’ve been crushing all our goals or new years’ resolutions made a few months ago. Regardless of the current global pause, we’ve keenly adjusted our behaviors and continue carrying on according to plan. (more…)

Meet Your Team: Olivia

We’re incredibly proud of our hardworking team. This week, we’d like to introduce a new member of the team and share her story. Meet: Olivia, our new Orthodontic Assistant. Olivia is a crucial member of our team because she assists Dr. Arruda and Dr. Desai in certain procedures and prepares everything they need to put braces on, make adjustments, and anything in between! She’ll also make sure you’re relaxed and comfortable in the patient chair.

Olivia was born in Monterey, California, and grew up in South Bend, Indiana. “What’s special about where I grew up is the humbling environment that prepared me for the challenges in the world.” She has lived in Chicago for six years. Some of her favorite things to do in the city include going to the neighborhood festivals or markets, cheering on the Sox, thrifting, and volunteering. Not to mention, we hear she makes a delicious baked mac and cheese. Yum!

Olivia chose the orthodontic field because of her knowledge and love of the dental field. “I already loved the dental field, but nothing makes me happier than witnessing individuals feel excited about having their perfect smile. I wanted to be a part of that. It’s great to experience with the patients their final results and the excitement of the outcome.”