"It’s so rewarding to be part of transforming people’s smiles and lives. That’s really special."
Kelsey, Office Manager
Kelsey is a jack of all trades, master of all. She’s here to make you feel comfortable and welcome from the moment you walk through our door. Kelsey has been with West Loop Ortho since the very beginning! “I really enjoy working with Dr. Arruda; she loves what she does and is so invested in each and every patient. It is so great working for someone who cares so much.”
Kelsey moved to Chicago from Boise, Idaho, ready for adventure and to catch as many Cubs games as she can. “I grew up watching them and support all things Cubbies. I watch, listen to, or follow a sports app for almost every game.” When she isn’t at the office or Wrigley Field, you can find Kelsey eating her way through the city or spending time with her new puppy.
"I love interacting with new people and am grateful to have found a career that introduces me to so many!"
Georgia, Treatment Coordinator
Georgia has been with West Loop Ortho since February 2019 and we’re so excited to have her. Georgia is a people person and genuinely enjoys helping others, so it only makes sense she’s our Treatment Coordinator. Originally from Indianapolis, Georgia moved to the Windy City for a new adventure.
Georgia handles all things new patient related. She explains treatment and financial plans and works with patients to find the best treatment option that accommodates their wishes and needs. When Georgia isn’t at work, you can find her at the movies, at a concert, or exploring the Chicago food scene.
"I absolutely love my job, my team, and caring for people."
Maria, Orthodontic Assistant
Maria has been with the West Loop Ortho team since November 2018. She skillfully assists Dr. Arruda in the back, and will help you feel relaxed and comfortable in the patient chair.
Maria grew up in Russia, and holds a degree in linguistics from Smolensk University for Humanities. She speaks Russian, English, and French. She has lived in Chicago for over five years with her husband, and they have an adorable grey cat named Alfred who keeps them busy. You can find Maria drinking a latte at a local coffee shop, or reading a good popular science book in her downtime.
"The best part about what I do is spending time with passionate people and showcasing the work we do to the world. It’s really powerful."
Rachel, Brand Manager
Rachel is our Brand Manager, working in the background to make sure the brand looks great. She hails from a small suburb outside of Detroit, MI. She got her design chops from Michigan State University and decided to put them to good use in Chicago.
She’s been with the team since October 2017. "Back when I first started working here, orthodontics was a completely new industry to me. Thankfully, I work with some of the kindest people, all while expanding my knowledge on this incredible specialty." When she's not making brochures or posting to Instagram, she can be found at concerts and music festivals.